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Insights are digital transformation’s best friend. With accurate insights, you obtain a deep understanding of your environment as well as what your customers want and expect from your business. In other words, they’re a key enabler for all your digital initiatives and are crucial in the development of new business opportunities.

Subscribe now to stay updated on how you can leverage data-rich sources, advanced analytics, and Microsoft to improve your retail environment and enhance your customers’ experiences.
View: Enable machine learning, video analytics, and the cloud to create alluring in-store experiences. Learn more about Microsoft Retail Solutions.

In an interconnected, constantly moving world, reaching thousands—or even millions—of citizens requires governments to go above and beyond traditional media outlets. Providing access to services through mobile applications is therefore essential to guarantee the availability of public services and ensure that citizens have an open channel to communicate their needs and concerns. Furthermore, supporting public employees with flexible mobile tools can empower them to do increasingly more effective field work and become more efficient with their time.

Subscribe now to learn more about how you can transform your organization into a modern digital workplace with Microsoft for Government.
View: Empower employees and citizens with connected mobile experiences. Get started with Microsoft for Government.

Securely harness the power of the cloud with Azure Advanced Threat Protection. This infographic outlines how your organization can trust Azure Advanced Threat Protection as it provides real-time security at enterprise scale, detect threats quickly, and allows your business to stay focused on what’s important.
View: Security Azure Infographic

Optimize your cloud experience while lowering costs for your Windows Server desktops and apps. Don’t miss out on all the amazing features Windows Virtual Desktop has to offer and subscribe now.
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Social proof is the idea that people will follow the actions of others—that since so many other people behave in a certain way, it must be the correct behavior. In digital marketing, social proof is highly influenced by comments and reviews on your social platforms. Studies have shown that people are not only more likely to share their experiences about your product or service online, but they are also more likely to be influenced by what other people say and write about you. So yes, it’s vital that customers are sharing positive reviews of doing business with you—customer service has never been more important than in the digital age.

Maleeka T. Hollaway, in her article “4 Reasons Why Social Proof is Essential to Building Your Brand,” states that your social proof demonstrates the degree in which you’ve helped your clients gain results. “When you can publicly share with your audience how your work or product has created transformations for those who do business with you, naturally, people are inclined to pay attention. Results speak for you whether you are present or not,” writes Hollaway. Customers’ excitement is often contagious, and you suddenly access the radar of people who might not have even known about your brand, according to Holloway. To read more in depth about social proof and the reasons it’s essential to your business, read her entire article. Social proof has never been more important.
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In this video, see how Ste. Michelle Wine Estates continues to prioritize the safety and well-being of its employees and customers during the COVID-19 pandemic. The company has taken numerous precautions to minimize risk and has transformed business processes to serve its customers during these difficult times. Microsoft Dynamics 365 solutions help this company stay in touch with employees, maintain facilities, meet new business requirements, and more.

IoT is no longer a novelty, and still it surprises us each day with new, innovative solutions to everyday tasks. When was the last time you checked the TV for the weather, or had to download your photos to a computer so you could share them with friends or relatives? Unless you’re a meteorologist or professional photographer, chances are it’s been a long time since you did either of those things.

Today, our devices do almost everything for us. From scheduling our appointments to letting us know when our heart rate is above or below safe levels, to everything in between. Our IoT devices truly get to know us better than we thought we knew ourselves. So why not utilize this data to create amazing experiences with the products and services we use every day?

In this article, you’ll learn how the IoT is helping businesses reevaluate the way they interact with their customers to create new, non-intrusive, and relevant business opportunities that are changing the way we look at the Global Product Supply Chain.
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With over 150 years of history and experience in the legal market, Webber Wentzel has become one of South Africa’s most prominent law firms, operating at the forefront of legal services and home to the country’s longest-standing pro bono practices. The firm aims to act as a beacon of innovation for the industry. In this video, see how Webber Wentzel has taken advantage of the capabilities of Office 365 to create a more efficient and collaborative workplace for its teams, while facilitating and securing client interactions.
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In this episode of This Week in Cognitive, host Noelle LaCharite explores how quick and easy it is to create a chatbot that can answer top-of-mind questions for employees or customers. Leveraging QnA Maker, she builds a bot in minutes from a FAQ website and even gives it some personality.