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Retail in the 2020s: The death of consumerism?

Thanks to new technologies and rising customer expectations, retailers have become experience hubs for millions of shoppers around the world. It’s no secret that retail has fully embraced digital transformation, leading many experts to speculate about where the industry is heading next and what to expect from retail experiences going forward.

In this article, you’ll learn about the six main forces that will play key roles in determining this decade’s retail technology.
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