Ensuring citizen safety is the utmost concern of any local government. With so many things that can go wrong at any given time, it pays to have the best technology available aiding these efforts to enable accurate situation analysis, quick response times, and effective monitoring of the response teams involved. Fortunately, digital transformation has empowered the rapid evolution of cities' response protocols and opened the door for new capabilities to be integrated into their existing efforts.
In this video, you’ll learn how the City of Houston has embraced digital, and the IoT to ensure disaster recovery and response, keeping schools safe, and guaranteeing transportation, trust, and mobility.
When bringing two companies together through acquisitions, you are often bringing in a different culture with different technology. This can often make it difficult to efficiently collaborate. Sharing files and streamlining communication is a common problem. Two of the leading agency networks, McCann and MullenLowe, needed help to create a single platform which enabled their employees to work together through close collaboration. Microsoft Teams provided the solution they were looking for.
In this video, look at strategies to migrate to Microsoft Azure spanning zero to higher levels of coding and when to use which.
From rehosting your apps by lifting and shifting them to Azure to choosing to refactor your apps for greater efficiency, Azure offers you possibilities. You can also rearchitect your apps to be able to quickly add new capabilities or take a cloud-native approach by rebuilding them from scratch. This video also addresses Azure’s new secure options in the wake of the end-of-support for Windows Server 2008 R2 or SQL Server 2008.
Ste. Michelle Wine Estates, one of the largest premium wine companies in the United States, prides itself on superior consumer experiences. To unify its consumer data and provide opportunities for innovation, Ste. Michelle is deploying Microsoft Dynamics 365 Commerce across all its wine brands. The company is already seeing better mobile experiences, and it expects that by enhancing its omnichannel commerce platform, Ste. Michelle will increase sales and conversion rates, attract new business, and boost loyalty among existing consumers.
Customer satisfaction needs to be THE priority in every area of your business. Each interaction a customer has with you will either positively or negatively influence your brand, the customer’s lifetime value, and the impact on future customers and therefore your revenue. The customer experience is everything in today’s market. Ryanne Van Der Eijk is the Chief Customer Experience Officer at RAKEZ and knows how to create a customer-centric workplace. She shares her best advice for providing the right experience to customers in her article, “Four Ways to Boost Customer Experience (and Thus Hold onto Your Clients).” One of her tips is to build customer-centricity as part of your company culture. Start by defining your company’s philosophy on customer service—that’s the easy part—and then work on ways to share it via the workflow, the hiring process and the staff training. Read her entire article for more ideas for developing a culture focused on customers and her other tips to boost overall customer experience.