Every role within an organization needs specific tools and data to do their job as best they can. This task is more complex than it sounds, though. Without the required scalability and customization options, even small businesses can struggle when obtaining relevant information, let alone large, multinational corporations.
If done right, however, the payoff is well worth it. Companies gain access to previously untapped data sources and the ability to filter such data according to each person’s role within the organization. When combined with the right integrated productivity tools and digital collaboration software, this allows for unparalleled levels of adaptability, efficiency, and risk management.
In this video, you’ll learn how Finning has utilized IoT to connect its entire organization, enabling each person to view relevant data depending on their role within the company.
Not so long ago, siloed client data was the norm. Client relationship management (CRM) software was usually used by sales teams to track their meeting data, but it was often only installed in onsite computers and keeping it updated was often a multi-task endeavor. Sales and customer services teams in the field had to keep their notes in separate documents until they were able to upload them into the database. This meant that businesses were regularly using incomplete client information to make decisions and had no way of knowing if the available data truly showed the latest interactions.
Thankfully, that all changed with the advent of cloud technology. In this decade, businesses empower their customer service teams with devices they can use to update their databases in real time and applications that integrate information directly into their client’s profile. And in this regard, Microsoft Dynamics 365 is leading the industry with a connected AI business cloud that fosters innovation and efficiency. Read this infographic to learn about the unique aspects that make Dynamics 365 the hero brand of cloud-based business applications.
View: Move to the connected AI business cloud
Collaboration software is evolving. These days, just having chat-based capabilities is simply not enough, as anyone who’s ever received nefarious “check your email” messages can relate. That’s why leading enterprises are constantly striving for integration and convenience. After all, using multiple logins, juggling a dozen passwords, and getting bombarded with useless DMs is no one’s idea of an efficient workspace.
Today, our collaboration tools have become increasingly integrated with each other. Chat-based applications can now send files, serve as online storage for critical project management, and function as digital meeting rooms. This not only saves time, but also enables valuable reporting and management capabilities that are crucial for today’s global businesses.
In this infographic, you’ll get familiarized with the Microsoft Teams Developer Platform and how it can be leveraged to extend the effectiveness of your existing apps as well as create new ones that maximize your teams’ efforts.
View: Amplify your apps with Microsoft Teams Developer Platform
This video highlights the many ways Microsoft Teams can help your business inspire collaboration, reduce costs and risks, and deepen engagement.
Discover the benefits to your organization when you use the Microsoft connected field service.
View: Connected Field Service