In 2015, Finning decided to upgrade its customer experience strategy. The goal: to double down on interconnectivity and integration by using IoT devices to obtain data from all available touchpoints.
Watch this video to learn how Finning managed to overcome two of the construction industry’s main challenges—disconnected data and paper-based processes—and reap the benefits of digital transformation with Azure IoT.
Public institutions provide hundreds of services, and each of them represents an opportunity to use digital to increase their efficiency and reach. But so many options can seem overwhelming, and crafting a compelling, insight-filled narrative can go a long way to effectively transmitting the real benefits that governments can experience with digital transformation.
In this infographic, we’ll provide you with the most common scenarios that provide opportunities for governments to go digital with Microsoft for Government. We’ve also included examples of impactful solutions for each scenario that have allowed public institutions to obtain outstanding results with digital. After reading it, you’ll be better equipped to craft attention-grabbing pitches for all branches of government institutions including Civilian Government & Public Safety, and Defense & Intelligence.
View: Microsoft for Government: narrative, scenarios, and solutions
You’ve just arrived at the office, booted up your computer or laptop, and filled your first cup of coffee. You sit back down, take a sip, and what do you see? Chances are it’s a login screen. Hastily, you type in your username and password and get on with a productive day. At least that was the idea, until you remember you forgot to send Karen from HR your vacation request form. You try to reach her by email but to no avail, so you boot up the informal messenger that everyone in the office uses because the legacy messenger set up years ago crashes when you send so much as an emoji. But of course, you once again need to type in your login info, only to see that Janice is not online. So ultimately you end up making two trips to HR (on the first trip, you forgot to staple your vacation balance because the document is stored in a separate internal SharePoint) to finally get your vacation approved.
Ready to throw your computer out a window yet? We don’t blame you. This scenario may seem comical, but it’s a reality that thousands of employees must endure thanks to the lack of a single, unified digital workspace. Preferably one that can be implemented across your entire organization and serve as a hub for all documents and teams to collaborate, within and across projects.
After reading this infographic, you’ll learn how each department within your business can utilize Microsoft Teams to become more efficient, store documents securely, and collaborate seamlessly with any peer or colleague.
View: Empower your entire organization with Microsoft Teams
How does a global company connect its salespeople to customers in an efficient yet personal way? Rotterdam-based Broekman Logistics decided to add the Microsoft Dynamics 365 Marketing app to the company’s existing Dynamics 365 Sales app to make it even easier and more efficient to find and develop high-quality leads and nurture customer relationships. As a result, Broekman Logistics not only increased its sales, but also gained valuable insights that it uses to sharpen sales management. The real engine behind global logistics? It’s all about a smooth collaboration between sales and marketing.
This series includes just over 50 short “how to” video tutorials that tackle specific remote learning tasks and tips, such as how to create a class Team, how to create an attendance report in Teams, how to add a quiz or poll and more. Great reference videos—you’ll want to bookmark these!