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Benefits of using Windows Server and SQL Server on Azure

This whitepaper highlights why Azure makes sense for applications that rely on SQL Server or Windows Server, based on four themes: security, innovation, hybridity, and cost.
View: Benefits of using Windows Server and SQL Server on Azure

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The power of relationship selling

In this report—a collaboration between Microsoft and Heinz Marketing—you’ll find insights gleaned from over 200 in-depth surveys with top sales leaders. Learn how to achieve desired sales goals, maximize the effectiveness of customer data, and take more strategic steps toward building personal relationships using data-driven engagement tactics.
View: The power of relationship selling

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How CRM Improves Your Customer Service & Overall Customer Experience | CustomerThink

Customer experiences are everything. Here’s the thing: it doesn’t matter what you think they are, it matters what the customer perceives them to be. This means that accurately obtaining feedback from them is vital to keeping your business alive and consistently delivering the service that your clients expect from you.

In theory, this is what customer services is for. But your customer services teams are only as effective as the data you give them to work with. You could have the best resources in the world, but if they can’t quickly and accurately access your clients’ data the moment they need it, they’re dead in the water. And so, too, is your business in the long run.

In this article, you’ll learn 5 ways in which CRM software can empower your customer-facing teams with tools to better address client issues and draw insights to create a more empathic service. You’ll also learn how it lowers the cost of each customer interaction by lowering the need to address recurring issues, and how it can become crucial to other departments such as sales, marketing, and development.
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The Future of Productivity: Teamwork and Collaboration

Long gone are the days when the bulk of office communication was made via lengthy, often incomprehensible email threads. Also going extinct—thankfully— are the colossal company-wide emails that were often responded to by recipients using the “reply all” button.

Today’s corporate communication is evolving—not to the Orwellian, drone-like future portrayed in the movies, but toward a more multimedia-focused and casual approach. Nowadays, boring project management software is losing traction to intuitive digital tools such as Slack or Microsoft Teams which enable communication and collaboration to happen from a single platform.

In this article, you’ll learn about the major trends that are transforming office communications around the world. You’ll also gain insight into how several industry leaders envision the future of collaboration, and what tools they’re using within their organizations to push forward projects worldwide.
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Best practices for producing a Teams live event

“Best practices for producing a Teams live event” presents tips on audio, video, and screen sharing that put nonprofits in the driver’s seat when they produce their next live event. For more information on Microsoft solutions that facilitate the hosting of online events, contact us today.
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