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Empowering remote work with Microsoft Teams

In this infographic, discover suggestions to empower remote employees as they use Teams to embrace online communication, stay focused, share content, and stay connected.
View: Empowering remote work with Microsoft Teams

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Igniting SMB Growth with Exceptional Customer Experiences

Today’s customers have higher expectations for buying experiences. They interact with businesses across many touchpoints, and they expect those experiences to be seamless and easy. Are you thinking about customer experiences from a customer-centric perspective?

In this productive webinar, you’ll hear from a Director of Product Marketing at Microsoft and a Vice President and Principal analyst at Forrester. Together, they discuss why the customer experience is so important and the effect it has on top line revenue.

Additionally, you’ll learn how the right CRM enables you to deliver on your customer’s expectations. Now, you can keep the customer at the center of your conversation and focus on the hottest leads and most important deals. Empowered with data and insights, sellers can now exceed the highest expectations.
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Posted on

Igniting SMB Growth with Exceptional Customer Experiences

Today’s customers have higher expectations for buying experiences. They interact with businesses across many touchpoints, and they expect those experiences to be seamless and easy. Are you thinking about customer experiences from a customer-centric perspective?

In this productive webinar, you’ll hear from a Director of Product Marketing at Microsoft and a Vice President and Principal analyst at Forrester. Together, they discuss why the customer experience is so important and the effect it has on top line revenue.

Additionally, you’ll learn how the right CRM enables you to deliver on your customer’s expectations. Now, you can keep the customer at the center of your conversation and focus on the hottest leads and most important deals. Empowered with data and insights, sellers can now exceed the highest expectations.
Read More…

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Gartner Forecasts Worldwide Public Cloud Revenue to Grow 17% in 2020

According to Gartner, Inc., the world’s leading research and advisory company, the worldwide public cloud services is forecast to grow 17% in 2020. This is significant projected growth and a good indicator that the cloud is reliable, trustworthy—and necessary.

Have a look at this report, which also forecasts infrastructure as a service (IaaS) to grow 24%–the highest growth rate across all market segments. The report attributes the growth to “the demands of modern applications and workloads, which require infrastructure that traditional data centers cannot meet.”

Read the press release and summarized findings here.
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Microsoft Cortana unlocks data’s full potential

Modern business is being transformed by three major trends: Big data, the cloud and intelligence. The winners will master all three. Learn how Microsoft Cortana can get you there by unlocking the full potential of your data. Remove the divide between IT and the business side of your operation and empower your whole workforce to access data and drive better decisions. Transform data into intelligent action with Power BI and Microsoft Azure.
View: Microsoft Cortana unlocks data’s full potential

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Travel Counsellors Upgrade from On-Premise CRM to Microsoft Dynamics 365

Travel Counsellors Ltd. is an independent travel company headquartered in Manchester, England with more than 1,800 travel counselors operating in seven countries around the world. One of the company's most important strategies for growth is to recruit more travel counselors globally--but to maximize this strategy, the company needed to move from on-premises Microsoft Dynamics to cloud-based Dynamics 365, an implementation spearheaded by Microsoft partner Alithya. But rather than sit on the sidelines while Alithya did all the work, Travel Counsellors tapped into Alithya's unique methodology to empower a team internally to run the project, and relied on Alithya's oversight, expertise, and experience to ensure that its internal team was doing things according to best practices to make the implementation as smooth as possible. Watch the video to see how this innovative approach to deploying Dynamics 365 helped Travel Counsellors achieve its strategic goals while learning CRM implementation from an inside, hands-on perspective.