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Digital transformation helps REGINA MARIA deliver better customer care and healthier business processes

REGINA MARIA is the leading provider of private healthcare services in Romania, with three internationally accredited hospitals, 45 of its own clinics, 5,500 employees, and an extensive partner network comprising almost 300 other institutions. The organization is already far along the path toward digital transformation and prides itself on being the most digital healthcare company in Romania, but it’s always looking for ways to further expand its digital capabilities and utilize technology to help its patients as well as its business. Microsoft Dynamics 365 for Sales and Microsoft Teams provided just such an opportunity–including a new virtual assistant in Teams named “Ana” that has helped reduce approval processes for managers from days and weeks down to hours and minutes. Watch this video to learn how key Microsoft technologies have enabled REGINA MARIA to not only greatly improve customer experiences, but also vastly improve business processes, resulting in 20 percent better database accuracy and 50 percent faster complaint resolution.
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Microsoft Teams delivers healthy, real-time global collaboration for Heart Research Institute (HRI) in Australia

Cardiovascular disease is the world's leading cause of death, a statistic that Australia-based Heart Research Institute (HRI) is working diligently to change. Dedicated to saving lives and minimizing the impact of heart-related illnesses on patients globally, HRI is involved with over 150 international research projects each year which require frequent collaboration with other researchers from around the world--a necessity often hampered in the past by the institute's outdated, unsecure, and largely underused collaboration tools. All that changed when Microsoft partner Dimension Data deployed Microsoft 365 across HRI, with Teams at the heart of the organization's communications. 

With Microsoft 365 and Teams, HRI can now compare results, share data, and collaborate on documents in real time with researchers in different countries and hemispheres, representing a critical first step for HRI toward realizing the promise of the modern workplace. Watch and share this short video to learn how Microsoft 365 and Teams are enabling cutting-edge communication for a cutting-edge research facility.

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Customer Story: Argusi

Do you struggle with fragmented business applications that are difficult to use? Perhaps it's a challenge to get your employees caught up and on the same page? This was the case for Argusi, a Netherlands-based supply chain optimization firm, until they implemented Dynamics 365 Sales Professional.

Starting out small, Argusi managed to get by using whatever platforms were available. As they grew, they realized this approach wouldn’t scale. Implementing Dynamics 365 Sales Professional alongside their existing Office 365 products, gave them the transparency they needed throughout the entire sales cycle.

Watch this video to see why Argusi is “a big fan” Dynamics 365 Sales Professional and how it transformed their Sales organization.

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Discover the benefits of modernization and save with Azure SQL Database Managed Instance

Check out the ways in which Azure SQL Database Managed Instance is designed to provide you with exactly what your business needs so you can save money without missing a beat.
View: Discover the benefits of modernization and save with Azure SQL Database Managed Instance